Posted on January 16th, 2010 by admin
Overview
Novo’s Help Desk software offers an incident tracking solution that is applicable in most support and customer service settings. The user interface can be utilized out of the box or modified to fit your business’ needs using the customizable interface feature
Some of the features are automated incident routing, automatic email notifications, custom business and user [...]
Filed under: Help Desk Software, Help Desk Software Reviews | 2 Comments »
Posted on January 16th, 2010 by admin
Overview
I have been working IT helpdesks for years. Kayako’s interface actually allows me to enjoy my job. I have been using this product since 2006. Over time, the product has improved year over year. The user interface is very intuitive and easy to use. Kayako is one of the best support ticket and knowledge base [...]
Filed under: Help Desk Software, Help Desk Software Reviews | 2 Comments »
Posted on January 16th, 2010 by admin
Overview
H2 Desk is another innovative and reliable web based solution from OnClick Solutions. On Click Solutions develops software solutions for small and medium sized business. Their products seek to fill the gaps that other products possess. OnClick provides solutions specifically for small and mid size businesses.
Once again, Onclick has hit the mark with H2 Desk, [...]
Filed under: Help Desk Software, Help Desk Software Reviews, Uncategorized | 3 Comments »
